Section 1
Eligibility & FF13 Account Registration
To register and use the ff13 platform, you must meet all of the following eligibility requirements. ff13 reserves the right to request verification documents at any time to confirm your eligibility as a member.
Important: The FF13 platform is strictly limited to individuals aged 18 and above. FF13 takes its responsibility to prevent underage gambling seriously.
- You must be at least 18 years of age at the time of registering your FF13 account.
- Only one account is permitted per individual at FF13. Registering multiple accounts under the same person is strictly prohibited.
- You are fully responsible for providing accurate, complete, and up-to-date information during registration. Submitting false information may result in the immediate termination of your ff13 account.
- Your FF13 account password is solely your responsibility. Do not share it with anyone. FF13 will never request your password via email or any other channel.
- You must play for personal entertainment purposes only, and not on behalf of any other person or business entity.
- Registration is free — ff13 does not charge any fee to open a new account.
Upon successful registration, you will receive a confirmation email. Identity verification (KYC) may be required before your first withdrawal is processed. Required documents may include a copy of your Malaysian identity card (MyKad) or a valid passport.
Section 2
Deposits & Withdrawals at FF13
Ff13 offers a range of fast and secure local payment methods for the convenience of Malaysian members. All financial transactions on ff13 are protected by 256-bit SSL encryption and processed through registered, recognised payment gateways.
Deposit Methods Accepted by FF13:
- DuitNow – the fastest deposit method at FF13, instant with no additional charges
- Touch 'n Go eWallet – deposit with ease using your TnG app
- GrabPay – deposit directly through your GrabPay account
- Boost eWallet – a local e-wallet deposit method supported by ff13
- ShopeePay – deposit via the ShopeePay Malaysia platform
- FPX (Maybank2u / CIMB Clicks) – direct bank transfer from your account to ff13
The minimum deposit amount at FF13 is RM 10. There is no fixed maximum deposit limit — limits may vary depending on the payment method selected.
FF13 Withdrawal Conditions:
- The minimum withdrawal amount is RM 50 per withdrawal request from your FF13 account.
- Withdrawal funds can only be returned to the same payment method used for the original deposit. This is a security measure to prevent fraud and money laundering.
- Identity verification (KYC) must be completed before your first withdrawal is approved by ff13.
- Withdrawal requests are typically processed within 15 minutes to 24 hours, depending on the method chosen and any security review requirements.
- FF13 reserves the right to temporarily suspend or withhold withdrawals while a verification process is underway if any suspicious activity is identified.
- Any withdrawal attempt that does not comply with FF13's procedures may result in additional security checks being triggered.
Warning: ff13 maintains a strict anti-money laundering policy. Any transactions suspected of being linked to illegal activity will be reported to the relevant authorities in accordance with applicable Malaysian law.
Section 3
Bonuses & Promotions at FF13
Ff13 offers a wide range of bonuses and promotions designed specifically for Malaysian players. Each bonus comes with its own terms that must be fully met before any winnings derived from that bonus can be withdrawn.
- The ff13 welcome bonus is available to new members making their first deposit. It cannot be combined with other offers unless explicitly stated in the relevant promotion's terms.
- The wagering requirement for each ff13 bonus is expressed as a multiplier (e.g. 10x, 15x, 20x) that must be met before any withdrawal can be made.
- Games eligible to contribute towards bonus wagering requirements may vary by bonus type. Certain games such as Live Casino may contribute at a different rate — check the specific terms for each bonus at ff13 for details.
- Cashback bonuses are calculated based on net losses within the specified period and are automatically credited to your FF13 account every Monday.
- Ff13 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice to members.
- Bonus abuse — including the use of multiple accounts to claim the same bonus — will result in the cancellation of all bonuses and possible termination of your ff13 account.
- All FF13 bonuses are denominated in MYR (RM) and are subject to the maximum withdrawal limits stated in their respective promotional terms.
FF13 is committed to ensuring all promotions are fair and that the values stated in advertisements accurately reflect what members actually receive. If you have any questions about bonus terms, please contact the FF13 support team before claiming any promotion.
Section 4
Game Rules at FF13
All games available on the ff13 platform – including slots, Live Roulette, Live Sic Bo, and other casino games – are subject to the rules set by their respective game providers as well as ff13's general policies.
All game outcomes at FF13 are final once a round is completed. In the event of a technical disruption during gameplay, FF13 will refer to server records to determine the valid result.
- The RTP (Return to Player) value for each slots game at ff13 is displayed in the game information. This figure represents a long-term statistical average and does not guarantee the outcome of any individual round.
- Minimum and maximum bet limits vary by game type and table at FF13. Please check the limit information displayed within each game before playing.
- In the event of a technical failure or network disruption during a game session, FF13 will attempt to restore the session from the last accurately recorded point.
- Any bets placed in Live Casino games after the dealer announces "No more bets" are void and will not count towards the outcome of that round at ff13.
- Ff13 is not liable for any losses resulting from a player's own strategic decisions. The choice to place a bet is entirely the member's responsibility.
- Any attempt to exploit technical vulnerabilities in FF13 games is strictly prohibited and may result in immediate account termination.
Section 5
Prohibited Conduct on FF13
To maintain a safe and fair experience for all FF13 members, certain conduct is strictly prohibited on our platform. Violations of any of these rules may result in disciplinary action, including account termination without a refund.
Important Warning: FF13 employs advanced fraud detection technology. Any fraudulent attempts will be identified and addressed promptly in accordance with applicable Malaysian law.
- Registering more than one FF13 account, whether using different names, email addresses, or phone numbers.
- Using third-party software, automated bots, artificial intelligence tools, or any other technical means to gain an unfair advantage in FF13 games.
- Colluding with other players to exploit ff13's bonus system or games — including arbitrage betting that involves coordinating across multiple accounts.
- Providing false or misleading information during FF13 account registration or the KYC process.
- Using your ff13 account for money laundering or any other illicit financial activity.
- Abusing, harassing, or threatening any other FF13 member or support staff through any communication channel.
- Opening or using an FF13 account on behalf of a third party, including family members.
Section 6
FF13 Account Termination
An FF13 account may be terminated either at the member's own request or by FF13 under certain circumstances. The termination process will be carried out fairly and transparently in accordance with the following guidelines.
- You may close your ff13 account at any time by contacting our support team via Live Chat or by emailing [email protected]. Any eligible account balance will be returned to you once all checks have been completed.
- Ff13 reserves the right to suspend or terminate the account of any member found to be in violation of any terms and conditions set out in this document.
- If an ff13 account is terminated due to fraud or any unlawful activity, all remaining credit balances and unused bonuses may be forfeited without compensation.
- Members who opt for self-exclusion through ff13's Responsible Gaming feature may not re-register a new account during the designated exclusion period.
- FF13 reserves the right to close inactive accounts that show no login activity or transactions for 12 consecutive months. An email notice will be sent in advance before any such action is taken.
If your account has been terminated by ff13 and you believe the action was unjust, you may submit an appeal by contacting our support team. All appeals will be reviewed by ff13 management within 14 working days.
Section 7
FF13 Liability Limits
The FF13 platform is provided "as is" for entertainment purposes only. Please familiarise yourself with FF13's limitations of liability as described below before using the platform.
- FF13 is not liable for any financial losses incurred as a result of betting decisions made by members. Game outcomes depend on chance, and FF13 does not guarantee any winnings.
- Ff13 is not liable for service disruptions caused by factors beyond our control, including members' internet connectivity issues, power outages, or user device failures.
- In the event of a technical error affecting game results, ff13 reserves the right to void or re-declare the outcome based on verified server records.
- Information displayed on the ff13 website is for general informational purposes only and should not be interpreted as financial or investment advice.
- Ff13's total maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
ff13 reminds all members that gambling can be addictive. If you feel that your gaming activity is beginning to have a negative impact on your life, please use the Responsible Gaming ff13 or contact our support team for immediate assistance.
Section 8
Amendments to Terms & Contact FF13
Ff13 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. All changes take effect immediately upon publication on the ff13 website unless otherwise stated.
- Members will be notified of any significant changes to the terms via their registered email address or through notifications within the ff13 platform.
- Your continued use of the ff13 platform after any amendments are published will be considered your acceptance of the updated terms.
- It is the member's responsibility to check this Terms & Conditions page periodically to stay informed of any updates.
- This Terms & Conditions document is governed by applicable law, and any disputes arising from it will be resolved through mutually agreed processes.
For any enquiries regarding these FF13 Terms & Conditions or matters related to your account, please reach us through the following channels:
FF13 Live Chat
Available 24 hours a day, 7 days a week on the platform
FF13 WhatsApp Support
Number available in the Support section of the FF13 platform
Related FAQs FF13 Terms
Registering more than one account is a serious violation of FF13's Terms & Conditions. If duplicate registrations are detected, FF13 reserves the right to immediately close all associated accounts. Any bonuses claimed through multiple accounts will be voided, and credit balances may be forfeited subject to investigation. If you have accidentally registered two accounts, please contact FF13 support immediately to resolve the situation before any action is taken.
FF13's KYC process is typically completed within 24–48 hours once all required documents have been submitted in full and with clarity. The required documents are a copy of your MyKad or valid passport. Please ensure that document images are clear, not blurred, and that all information is legible. Once verification is complete, you will receive an email notification and may proceed with withdrawals from your FF13 account without any restrictions.
No, withdrawals cannot be processed until bonus wagering requirements have been fully met. Wagering requirements mean you must wager a specified amount (e.g., 15x the bonus amount) on eligible games at FF13 before the bonus balance can be converted to real money and withdrawn. You can check your wagering progress at any time under the "Bonus" section in your FF13 account settings.
FF13 operates under a valid international licence, and all policies — including the Terms & Conditions, Privacy Policy, and Responsible Gaming policy — are designed with relevant user protection requirements in mind. These Terms constitute a binding agreement between you and FF13. Any disputes that cannot be resolved through FF13's internal process will be handled in accordance with mutually agreed procedures. For more information about your rights as a user, please refer to the
About Us and
Privacy Policy FF13.